At Savor Escapes, we understand that travel plans can change. Our Cancellation & Refund Policy is designed to be fair and transparent while protecting both guests and property operations. Please read the policy carefully before confirming any booking.
1. Booking Confirmation
- A booking is considered confirmed only after receiving a confirmation from the Savor Escapes team.
- Cancellation and refund terms apply from the time the booking is confirmed.
2. Cancellation by Guest
Cancellation timelines and refunds may vary depending on the property, season, and booking type. Unless otherwise specified at the time of booking:
- Cancellations made 7 days or more before check-in:
Eligible for a full refund (after applicable deductions, if any). - Cancellations made within 7 days of check-in:
Partial refund or no refund may apply, depending on the property and booking conditions. - Same-day cancellations or no-shows:
No refund will be issued.
Specific cancellation terms will always be shared at the time of booking confirmation.
3. Refund Processing
- Approved refunds will be processed to the original payment method.
- Refund processing may take 7–10 working days, depending on the payment gateway or bank.
- Transaction or service charges (if applicable) are non-refundable.
4. Early Check-Out
- No refunds will be provided for early check-outs once the stay has commenced.
- Any unused nights will be treated as non-refundable unless otherwise agreed in writing.
5. Modification of Bookings
- Date changes or booking modifications are subject to availability.
- Rate differences may apply for modified dates.
- Modified bookings may follow revised cancellation terms.
6. Cancellation by Savor Escapes
In rare circumstances where Savor Escapes must cancel a booking due to operational issues, maintenance, or unforeseen events:
- Guests will be offered a full refund
OR - An alternative property or revised dates, subject to availability.
7. Force Majeure
Savor Escapes shall not be held liable for cancellations or disruptions caused by events beyond our control, including but not limited to:
- Natural disasters
- Government restrictions
- Pandemics
- Strikes or transportation shutdowns
Refunds or rescheduling in such cases will be handled on a case-by-case basis.
8. Third-Party Services
Refunds for add-on services such as:
- Transport
- Car or bike rentals
- Chef services
- Celebrations or event setups
are subject to the respective service provider’s cancellation terms.
9. Policy Updates
Savor Escapes reserves the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on the website.
10. Contact Us
For cancellation or refund-related queries, please contact:
Email: [email protected]
Website: www.savorescapes.com